Get The Right Online Help System

The best on line Help for your product

Nowadays, you are faced with a wide range of options when deciding what Help system to provide with your product. Plain Words are on line Help specialists and can advise you on the best package to suit your needs and those of your clients.

Good documentation and on line Help makes all the difference: help clients make the most of your product, and you reap the rewards in better sales and fewer support calls.

Get help from Help Specialists

The Plain Words team is made up of on-line Help specialists.

We keep up to date with new authoring and distribution techniques - and make sure that you benefit from the very latest developments.

It's not just a technical matter, though. Our experienced, specialist on line Help authors know how to write clear, user-friendly and understandable Help that people actually find helpful!

Help Systems

Ideally, Help should provide small packets of information to users where and when they need it. We are experts in designing logical online Help systems, where both the structure and content are useful and relevant. We can help you decide on the best technical format for your product. The main options are...

• Win Help - the original format for a Windows™ Help system and still the most commonly used
• WebHelp (Help written using pure HTML) - this offers cross-platform compatibility and can be accessed locally, over the Internet or via an intranet, using a standard web browser. It can include Internet components such as Java applets, embedded OLE objects and ActiveX controls
• HTML Help* - a browser style Help system. It has the advantage of working within a structured window, driven by a hierarchical table of contents

* Note: There are two HTML Help options - compiled HTML Help (Microsoft CHM files) and WebHelp, which is packaged in a format that resembles HTML Help. See our Article for a comparison of these two on-line help options...

…find out more

To discover more about the way we work with you, call us now on +44 (0)1635 202013 or request an information pack from .